Refund & Return Policy
We aim for customer satisfaction. If you are not happy with your purchase, please review our return and refund policy.
1. Eligibility for Returns:
Items must be returned within 7 days of delivery.
Products must be unused, in original packaging, with all tags intact.
Custom-made or personalized jewelry is non-returnable.
2. Return Process:
Initiate a return request by contacting our support team.
Pack the product securely and return it via our designated courier partner.
3. Refund Policy:
Refunds are processed within 7-10 business days after quality inspection.
Refunds will be credited to the original payment method.
4. Exchanges:
Exchanges are available for defective/damaged items.
Contact customer support within 24 hours of receiving a damaged product.
5. Cancellation Policy:
Orders can be canceled within 24 hours of placement.
After dispatch, cancellations are not allowed.