ygjewells.com

Refund & Return Policy

We aim for customer satisfaction. If you are not happy with your purchase, please review our return and refund policy.

1. Eligibility for Returns:

  • Items must be returned within 7 days of delivery.

  • Products must be unused, in original packaging, with all tags intact.

  • Custom-made or personalized jewelry is non-returnable.

2. Return Process:

  • Initiate a return request by contacting our support team.

  • Pack the product securely and return it via our designated courier partner.

3. Refund Policy:

  • Refunds are processed within 7-10 business days after quality inspection.

  • Refunds will be credited to the original payment method.

4. Exchanges:

  • Exchanges are available for defective/damaged items.

  • Contact customer support within 24 hours of receiving a damaged product.

5. Cancellation Policy:

  • Orders can be canceled within 24 hours of placement.

  • After dispatch, cancellations are not allowed.

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